Pandora products retail

Credit provider sues Complaints Co. for ‘unlawful’ practice

By Joel Poultney (June 20, 2022, 5:20 p.m. BST) – A company providing consumer credit lines has sued a complaints management company for its alleged failure to properly investigate claims it filed, accusing the defendant of breached its regulatory obligations and unlawfully brought charges.

SafetyNet Credit says in a recently released June 9 High Court filing that Impakt Claims’ failure to properly investigate charges brought against SafetyNet on behalf of consumers claiming they were unsuitable for credit has cost to the company around £440,000 ($540,000) in wrongful payments, business losses and internal staff costs.

SafetyNet says Impakt, a company regulated by the Financial Conduct Authority, was looking…

Stay one step ahead

In the legal profession, information is the key to success. You need to know what’s going on with customers, competitors, practice areas and industries. Law360 provides the intelligence you need to stay an expert and beat the competition.

  • Access to case data in articles (numbers, filings, courts, nature of lawsuits, etc.)
  • Access to attached documents such as briefs, motions, complaints, decisions, motions, etc.
  • Create custom alerts for specific article and case topics and more!

TRY LAW360 FREE FOR SEVEN DAYS